Privacy Policy

Last updated: April 2026

Rebooker ("we", "us", "our") is committed to protecting your privacy. This privacy policy explains what personal data we collect, why we collect it, and your rights under the General Data Protection Regulation (GDPR).

Data controller

Rebooker is operated as a sole proprietorship (eenmanszaak) registered in the Netherlands. For privacy-related questions, contact us at:

info@rebooker.io

What data do we collect?

  • Account data: name, email address, password (hashed)
  • Contact data you enter: customer names, email addresses, phone numbers, company names, notes
  • Job data: job titles, descriptions, status, estimated values
  • Usage data: follow-up tasks, email templates, task statuses
  • Technical data: IP address, browser type, cookies for authentication and language preference

Why do we collect this data?

  • To provide the Rebooker service (managing contacts, jobs, and follow-ups)
  • To send emails on your behalf (via Resend) when you use the email feature
  • To process payments (via Stripe) when you upgrade to Pro
  • To authenticate your account and keep it secure
  • To remember your language preference (cookie)

Legal basis

We process your data based on: (a) contract performance — to provide the service you signed up for; (b) legitimate interest — to improve the service and prevent fraud; (c) consent — for optional cookies and marketing communications.

Third-party processors

We share your data only with the following processors, all of which comply with GDPR:

  • Vercel (hosting, EU/US) — vercel.com/legal/privacy-policy
  • Neon (database, EU) — neon.tech/privacy-policy
  • Resend (email delivery, US) — resend.com/legal/privacy-policy
  • Stripe (payments, US) — stripe.com/privacy

Data retention

We keep your data for as long as your account is active. If you delete your account, all your data (contacts, jobs, follow-ups, templates) is permanently deleted within 30 days. Payment records may be retained longer to comply with Dutch tax law (7 years).

Your rights

Under the GDPR you have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate data
  • Erasure — request deletion of your data
  • Portability — receive your data in a machine-readable format
  • Objection — object to processing based on legitimate interest
  • Complaint — file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

To exercise any of these rights, email us at info@rebooker.io. We will respond within 30 days.

Cookies

Rebooker uses only essential cookies: an authentication session cookie and a language preference cookie. We do not use tracking cookies, analytics, or third-party advertising cookies.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.